Frequently Asked Questions
Shipping
We send our products via courier (GAP Akis Express) or you can pickup from our stores.
We are the official distributor of Max Pro in Cyprus so we offer our products within the Republic of Cyprus only.
We aim to process and dispatch your order within 1-2 business days and then the courier handles delivery. Orders are usually delivered in 7 business days or less.
Yes we have two pickup points, one in Limassol and one in Nicosia.
You have these delivery options:
- Have your order delivered to your door* for 6€
- Collect your order from your nearest GAP office for 3€ or
- Pick it up from our pickup points for free
Payment
Υou can order online and pay using your credit/debit card through JCC gateway. Alternatively you can visit our pickup points and shop traditionally.
JCC’s payment gateway offers real-time payment processing and uses all available security measures to prevent fraudulent transactions and ensure data safety. Learn more here.
Orders & Returns
We are here to help you! You can fill up the contact form, email as at info@maxprohair.cy or call us at 25 590590 during office hours.
Please contact our support department asap to inquire about your order status.
Yes, please register on our website to be able to have order history and take advantage of our promo offers.
All our products are covered with 2 years warranty. Specific products are covered with life-time warranty, after registering them.
Under our Return Policy terms (Article 6), you can bring your product to one of our stores or you can send it to our headquarters in Limassol, with the courier of your choice covering shipping cost.
