Introduction

By placing an order on www.maxprohair.cy you agree to purchase a Product on and subject to the following terms and conditions from Jully France Paris LTD (the “Terms and Conditions”).

The General Terms and Conditions always apply between you and Jully France Paris LTD when you use or place an order via the website www.maxprohair.cy (the “Site”).

The General Terms and Conditions contain important information for you as a customer of Jully France Paris LTD. Read them carefully. We also recommend that you save or print the Terms and Conditions for future reference.

Article 1 Definitions

Jully France Paris LTD: a private company under Cyprus law, established in Limassol  and registered with the Chamber of Commerce, trading under the trade name ” Jully France Paris “.

Site: the website www.maxprohair.cy

Client: the natural person or company acting in the exercise of a profession or business and who enters into an agreement with Jully France Paris LTD

Product(s): the product or products as offered on the Site.

Agreement: any arrangement or agreement between Jully France Paris LTD and the Client of which the General Terms and Conditions form an integral part.

General Terms and Conditions: the current terms and conditions of Jully France Paris LTD

Article 2 Applicability of the General Terms and Conditions

2.1 The General Terms and Conditions apply to all offers, deliveries and agreements with Jully France Paris LTD, unless expressly agreed otherwise in writing.

2.2 If the Client declares other provisions or conditions applicable in his order, confirmation or via any other means of communication, these provisions are only binding for Jully France Paris LTD if and insofar as Jully France Paris LTD has expressly accepted them in writing.

Article 3 Prices and information

3.1 All prices as shown on the Site and on other materials originating from Jully France Paris LTD are inclusive of taxes and other levies imposed by the government, unless stated otherwise on the Site.

3.2 If shipping costs are charged, they will be clearly stated on the Site before the Agreement is concluded. The shipping costs are stated separately during the ordering process.

3.3 The content of the Site has been compiled with the greatest care. However, Jully France Paris LTD cannot guarantee that all information on the Site is displayed correctly and/or is complete at all times. All prices and other information displayed on the Site and on other materials sourced from Jully France Paris LTD may contain typographical and/or programming errors. Jully France Paris LTD cannot be held liable for such typing and/or programming errors and reserves the right to correct such errors at any time.

3.4 Jully France Paris LTD cannot be held liable for any deviations between the color of the Product and the color of the Product as shown on the Site.

Article 4 Conclusion of the Agreement.

4.1 The Agreement is deemed to have been concluded the moment the Client accepts Jully France Paris LTD’s offer, to which the General Terms and Conditions apply.

4.2 If the Client has accepted the offer electronically, Jully France Paris LTD will also confirm receipt of acceptance of the offer electronically.

4.3 If it appears that the Client has provided incorrect information when accepting or otherwise entering into the Agreement, Jully France Paris LTD has the right to suspend its obligations until the correct information has been received from the Client.

4.4 Jully France Paris LTD expressly reserves the right to reject an order from the Customer without stating reasons.

4.5 Jully France Paris LTD prohibits the sale of Products by unauthorized resellers and does not sell or supply Products to unauthorized resellers. An order from an unauthorized reseller will be refused without reason and the affected Customer will be barred from the Site.

Article 5 Execution of the agreement

5.1 As soon as Jully France Paris LTD has received an order from the customer and has confirmed its acceptance, it will transfer the products to the transport company of Jully France Paris’ choise. The transport company will then send the Products to the Customer.

5.2 Jully France Paris LTD is authorized to engage third parties in the performance of its obligations under the Agreement.

5.3 The Site contains information about the method of delivery of the Products and an estimate of the time within which the Products will be delivered to the Customer.

5.4 If Jully France Paris LTD is unable to deliver the Products within thirty (30) days after the confirmation of the acceptance of the order, it will inform the Customer. In that case, the Client can decide to either agree on a new delivery date or to dissolve the Agreement without costs. Jully France Paris LTD cannot be held liable for any delay in the delivery process.

5.5 Jully France Paris LTD advises the Customer to inspect the Products upon receipt and to report any defects in writing or by e-mail within two (2) working days after delivery.

5.6 As soon as the product has been delivered to the delivery address specified by the customer, the risk of the product transfers completely to the customer.

5.7 If the ordered Product can no longer be delivered, Jully France Paris LTD is entitled to deliver a Product that is comparable in nature and quality to the ordered Product. In that case, the Client has the right to dissolve the Agreement without costs and to return the Product free of charge.

Article 6 Withdrawal/Return

6.1 The customer has the right to return the product to the customer within fourteen (14) days after delivery.

6.2 The customer must inform Jully France Paris LTD of his wish to return the product by sending an e-mail to info@maxprohair.cy within the aforementioned period of fourteen ( 14) days after the product is delivered to the customer. After confirmation of the return notification by Jully France Paris LTD, the Client has fourteen (14) days to return the Product to Jully France Paris LTD. The Customer must bear the costs of sending the Products to Jully France Paris LTD.

6.3 All returned products must be returned unused, undamaged and in the original unopened packaging with the original packing slip. Returns that do not meet all the above conditions will not be accepted.

6.4 The customer is responsible for the chosen shipping method of the returns. The risk of the Product, transfers to Jully France Paris LTD when Jully France Paris LTD has received the Product. This means that Jully France Paris LTD cannot be held responsible for any returns that are (for example) lost and/or damaged in the post when returning. We therefore recommend that you opt for registered shipping, request tracking information and ensure that the package is delivered with the returned Product(s). Jully France Paris LTD makes no exceptions to this policy.

6.5 After receipt and acceptance of the returned Products, Jully France Paris LTD will refund the total purchase amount to the Customer within fourteen (14) days.

Article 7 Payment

7.1 The Client will pay the amounts owed to Jully France Paris LTD in accordance with the ordering process and via the payment method chosen on the Site. Jully France Paris LTD is free to offer any payment method of its choice and can change these payment methods at any time.

Article 8 Warranties and conformity

8.1 Jully France Paris LTD guarantees that the Products are suitable for their intended use, as described on the Site.

8.2 If the delivered Product does not comply with the Agreement upon delivery, Jully France Paris LTD must be informed of this within a reasonable period of time, which is no later than fourteen (14) days after delivery of the Product.

8.3 If a Product does not comply with the Agreement and the Customer has notified Jully France Paris LTD of this within the term referred to in Article 8.2, the Product in question will be repaired, replaced or (partially) refunded, in consultation with the Customer. Complaints after the term referred to in Article 8.2 will no longer be dealt with by Jully France Paris LTD.

8.4 Max Pro Netherlands offers a two-year warranty on blow dryers, brushes and accessories and a lifetime warranty on curling irons and straighteners. The lifetime warranty is only valid if the product is registered within 30 days of purchase. If you want to invoke the warranty, Jully France Paris LTD asks you for a valid proof of purchase, the product must have a technical defect. Please note that you can only invoke the warranty if you purchased the product from an official Max Pro retailer. Please ensure that you only purchase products through the Site or from an official Max Pro retailer.

Article 9 Complaints handling

9.1 If the Client has complaints in connection with a Product (in accordance with Article 8 entitled “Warranties and Conformity”), or with regard to other aspects of the Site or the service of Jully France Paris LTD, he/she can submit a complaint via the contact form or in writing. The contact details of Jully France Paris LTD can be found at the end of the General Terms and Conditions and the contact form can be found under the heading “Contact”.

9.2 Jully France Paris LTD will respond as soon as possible, but no later than seven (7) days after receipt of the complaint. If Jully France Paris LTD is unable to provide a substantive response to the complaint within this period, Jully France Paris LT D will confirm receipt of the complaint within seven (7) days of receipt of the complaint and will indicate the period within which it will respond to the complaint. expected to be able to provide a substantive or definitive response to the complaint.

Article 10 Liability

10.1 The total liability of Jully France Paris LTD towards the Client due to an attributable failure to comply with the Agreement is limited to compensation that does not exceed the price stipulated for that particular Agreement (including VAT and shipping costs).

10.2 Jully France Paris LTD cannot be held liable for any indirect damage or loss, including, without limitation, consequential damage, lost profits, lost savings, loss of data and damage due to business interruption.

10.3 Unless expressly provided otherwise in this article 10, Jully France Paris LTD is not liable, regardless of the grounds on which an action or procedure is based. However, the restrictions included in this article 10.3 will lapse if and insofar as the damage is the result of intent or gross negligence on the part of Jully France Paris LTD.

10.4 Jully France Paris LTD is only liable towards the Client due to an attributable shortcoming in the performance of an Agreement if the Client gives Jully France Paris LTD notice of default in writing without delay, setting a reasonable term within which Jully France Paris LTD can remedy the shortcoming, and Jully France Paris LTD fails to do so. to rectify it within that period. The notice of default must contain a description of the default that is as detailed as possible, so that Jully France Paris LTD is able to respond and/or act adequately.

10.5 A condition for compensation for damage is always that the Client reports the damage to Jully France Paris LTD in writing as soon as possible, but at the latest within thirty (30) days after the damage has occurred.

10.6 Jully France Paris LTD is not obliged to pay compensation for any damage suffered by the Client as a result of a “force majeure situation”. This includes (and without limitation) the event that a third party engaged by Jully France Paris LTD is unable to fulfill its obligations as a result of a force majeure situation.

Article 11 Retention of title

11.1 As long as Jully France Paris LTD has not received full payment for the Products, Jully France Paris LTD retains title to the Products.

Article 12 Personal data

12.1 Jully France Paris LTD will process the Client’s personal data in accordance with the Terms of Use as published on the Site.

Article 13 Links to other websites (LINKS)

13.1 The website contains links to third party websites (links). The provision of links by Jully France Paris LTD does not imply approval of their content. Also, Jully France Paris LTD does not bear any responsibility regarding the availability or content of these websites or for any damage or injury resulting from the use of their content. The links are provided for the convenience of users. Users visit these websites at their own risk.

Article 14 Final provisions

14.1 The General Terms and Conditions and the Agreement are exclusively interpreted in accordance with and are exclusively governed by Cyprus law.

14.2 All disputes arising from or related to the General Terms and Conditions and the Agreement, including disputes about the existence and validity thereof, will, if no amicable settlement can be reached, be settled by the competent Cyprus court in the district where Jully France Paris LTD is located.

14.3 If any of the provisions in the Terms and Conditions are held to be invalid or unenforceable, the remaining provisions shall be construed as invalid or unenforceable; and such invalid or unenforceable provisions will then be deemed to have been replaced by a provision that comes as close as possible to Jully France Paris LTD ‘s intention when inserting the original provision.

Contact details

If you have any questions, complaints or comments after reading the Terms and Conditions, or if you need to inform us about anything, please feel free to contact us.

Jully France Paris LTD.

28th of October 347A, Sun Court Shop G11-12, 3106,

Limassol – Cyprus

Email: info@maxprohair.com

+357 25 590 590

The General Terms and Conditions were last updated on 22-09-2022